Shipping

In-stock orders ship from our studio within 1 to 2 business days. You will receive an email with tracking the moment your package leaves. Orders placed over the weekend ship on Monday.

Need it by a specific date? Choose expedited shipping at checkout, or reach out before ordering and we will tell you honestly whether we can make it happen.

Delivery times begin once your order ships. Expedited orders placed before noon Pacific on a business day ship the same day.

A tracking number is emailed to you as soon as your package is scanned by the carrier. Tracking details can take up to 24 hours to appear.

If your tracking has not updated for more than 5 business days, let us know and we will open a trace with the carrier on your behalf.

Duties, taxes, and customs fees are not included in our prices and are the responsibility of the recipient. These vary by country and are collected by the carrier at delivery.

Customs processing can add several days to international delivery. We declare the full purchase value on all shipments and cannot mark orders as gifts.

Your piece arrives folded in tissue inside a recyclable box, with a care card tucked in. We do not use plastic poly mailers. Gift notes can be added at checkout and are printed on a plain card with no pricing.

• You can change your shipping address any time before your order ships. Email us with your order number and the new address.
• Once a package is marked delivered by the carrier, please check with neighbors, building management, and your mail room before contacting us.
• If a package is confirmed lost in transit, we will replace it or refund you in full.

Email [email protected] with your order number and we will get back to you within one business day.